What’s included in your FREE shipping?
Standard shipping is 3 business days (excludes Saturdays, Sundays and holidays) and is included in our price. Please note that we can ship or deliver on weekends and holidays for an additional fee. We also have "Next-day" service available for an additional fee. Please call us with any questions ...
What if we need the casket right away?
We can provide "Next-Day" shipping almost anywhere in the US. Please contact us immediately for more details. We can be reached at (800) 838-1917.
What if it was damaged in transit?
We will have the proper one sent out to you via next day delivery at no cost to you, or we will refund the full price of the casket.
What if I receive the wrong casket?
Although this is highly unlikely, if it were to happen we will have the proper one sent out to you via next day delivery at no cost to you, or we will refund the full price of the casket.
Do you ship directly to the funeral home?
Yes. All orders are shipped to the funeral home of your choice. Funeral directors are required by federal law to accept the casket. If you have a funeral director giving you a hard time, please contact us and we will help you.