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Is it illegal for a funeral director to charge for any service or merchandise not selected by the customer?
Yes. It is illegal for anyone to charge you to receive the casket. If this happens, please call us and we will help you.- Is it illegal for a funeral director to pressure the customer to select certain services or merchandise?
Yes. Give us a call and we will help you with that.
- Is it illegal for a funeral director to misrepresent laws and regulations relating to funeral directing?
Yes.
- Is it illegal for a funeral director to charge an additional fee for filing the death certificate or getting it medically certified?
Yes.
- Is it illegal for a funeral director to charge a fee for handling a casket provided by the customer?
Yes. Call us and we will help you with that issue.
- Is it illegal for a funeral director to charge a "handling fee" for paying third parties on your behalf?
Yes. Call us and we will help you with that issue.
- Can a funeral director reject a casket bought from a third-party company such as yours?
No. A funeral director cannot reject a casket from our company. However, they can require you to be there when it arrives to sign off on it. Please contact us if you have any problems with a funeral director.